Delete your account

• Sign in at remember.embodied-era.com or in the Remember app.
• Open Settings, then Your data.
• Choose Delete account, type DELETE and confirm.

It happens straight away. Deleting the app from your phone doesn't delete your account. These steps do.

Email privacy@embodied-era.com from the email address on your account and ask us to delete it. We'll check the request came from you. Then we delete the account and reply within 45 days.

• Everything you've saved: people, life areas, notes, reminders, photos, files and your Ask AI history.
• Your sign-in, profile photo, settings, connected accounts and usage counts.
• Anything you shared, for the people you shared it with. Copies they saved to their own account stay theirs.
• Notes, reminders and photos you added to things others shared with you.
• Any subscription is cancelled immediately, so you won't be charged again. The rest of the current period isn't refunded.
• Unused extra packs and any invite credit end with your account.

An account without a plan is deleted the same way, automatically, after a year of being read-only. We email you three warnings first, and your legacy contact too if you named one. Memorials are never deleted for inactivity, and neither is the account of the person who reads one. See Legacy in our Terms.

• Billing records, kept by Stripe as long as tax and accounting laws require. That's typically up to seven years.
• A record that you agreed to our Terms and gave the consents we ask for. It holds the dates and versions. Your email is stored only in scrambled form. It also means signing up again with the same email doesn't start a second free trial.
• Database backups, which drop what you deleted within 35 days.
• Server logs at our hosting provider, for up to 30 days.
• Copies of emails we sent you, kept by our email provider for 30 days.

Export anything you want to keep first, from Settings → Your data. More detail is in our Privacy Policy.